ISMS Policy
Customer Important Information Reminding
Whistleblower reporting channels
Notification_2019 AC maintenance fee
Reporting and Disclosure of Service Quality Data of Jan-June 2019
2019 Q3 Disclosure of Statistics and Reports on IT System Failures
Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2019
2019 Q4 Disclosure of Statistics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2019
COVID-19-assistance
2020 Q1 Disclosure of Statistics and Reports on IT System Failures
BOT Financial Assistance Measure-Loan Repayment Holiday
BOT Financial Assistance Measure-Soft Loan (including application form)
Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2020
Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2020
2020 Q2 Disclosure of Statistics and Reports on IT System Failures
Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2020
2020 Q3 Disclosure of Statistics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2020
2020 Q4 Disclosure of Statistics and Reports on IT System Failures
BOT DR-BIZ Project (https://www.bot.or.th/covid19/Pages/content/sme/drbiz/default.aspx)
Personal Data Protection Act Notice English
Personal Data Protection Act Notice Thai
Sustainable Development Goals SDGs
2021 Q1 Disclosure of Statisics and Reports on IT System Failures
Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2021
Emergency Announcement
2021 Q2 Disclosure of Statisics and Reports on IT System Failures
Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2021
2021 Q3 Disclosure of Statisics and Reports on IT System Failures
Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2021
New Measures for the Bank to assist customers through the Covid crisis
2021 Q4 Disclosure of Statisics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2021
2022 Q1 Disclosure of Statisics and Reports on IT System Failures
Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2022
2022 Q2 Disclosure of Statisics and Reports on IT System Failures
Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2022
Internet Banking Service Suspension Announcement
2022 Q3 Disclosure of Statisics and Reports on IT System Failures
Q3 Reporting and Disclosure of Service Quality Data of Jul-Sep 2022
2022 Q4 Disclosure of Statisics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2022
Mega ICBC PCL Foreign Exchange Disclosure
Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2023
2023 Q1 Disclosure of Statisics and Reports on IT System Failures
Clarify Anouncement
Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2023
Asean Taxonomy For Sustainable Finance version 2
2023 Q2 Disclosure of Statisics and Reports on IT System Failures
2023 07.22 Internet Banking Service Suspension Announcement
Q3 Reporting and Disclosure of Service Quality Data of Jul-Sep 2023
2023 Q3 Disclosure of Statisics and Reports on IT System Failures
2023 10.28 Internet Banking Service Suspension Announcement
2023 Q4 Disclosure of Statisics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of Oct - Dec 2023
Mega Bank contact compliants- cyber crime
SLA for Receiving Cyber - crime compliants
Gudiance for bank customer in compliants regarding cyber crime
2024 Q1 Disclosure of Statisics and Reports on IT System Failures
Q1 Reporting and Disclosure of Service Quality Data of Jan - Mar 2024
2024 Q2 Disclosure of Statisics and Reports on IT System Failures
Q2 Reporting and Disclosure of Service Quality Data of Apr - Jun 2024
2024 Q3 Disclosure of Statisics and Reports on IT System Failures
Q3 Reporting and Disclosure of Service Quality Data of JUL - SEP 2024
2024. 11.30 Internet Banking Service Suspension Announcement
2024 Q4 Disclosure of Statisics and Reports on IT System Failures
Q4 Reporting and Disclosure of Service Quality Data of OCT - DEC 2024
2025 Assistance Measure Earthquake
2025 Q1 Disclosure of Statisics and Reports on IT System Failures
Q1 Reporting and Disclosure of Service Quality Data of Jan - Mar 2025
Personal Data Protection Act Notice English(2025)
Personal Data Protection Act Notice Thai(2025)
2025. 6.14 Internet Banking Service Suspension Announcemen