Customer Important Information Reminding

Whistleblower reporting channels

Notification_2019 AC maintenance fee

Reporting and Disclosure of Service Quality Data of Jan-June 2019

2019 Q3 Disclosure of Statistics and Reports on IT System Failures

Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2019

2019 Q4 Disclosure of Statistics and Reports on IT System Failures

Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2019

COVID-19-assistance

2020 Q1 Disclosure of Statistics and Reports on IT System Failures

BOT Financial Assistance Measure-Loan Repayment Holiday

BOT Financial Assistance Measure-Soft Loan (including application form)

Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2020

Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2020

2020 Q2 Disclosure of Statistics and Reports on IT System Failures

Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2020

2020 Q3 Disclosure of Statistics and Reports on IT System Failures

Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2020

2020 Q4 Disclosure of Statistics and Reports on IT System Failures

BOT DR-BIZ Project (https://www.bot.or.th/covid19/Pages/content/sme/drbiz/default.aspx)

Personal Data Protection Act Notice English

Personal Data Protection Act Notice Thai

Sustainable Development Goals SDGs

2021 Q1 Disclosure of Statisics and Reports on IT System Failures

Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2021

Emergency Announcement

2021 Q2 Disclosure of Statisics and Reports on IT System Failures

Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2021

2021 Q3 Disclosure of Statisics and Reports on IT System Failures

Q3 Reporting and Disclosure of Service Quality Data of July-Sep 2021

New Measures for the Bank to assist customers through the Covid crisis

2021 Q4 Disclosure of Statisics and Reports on IT System Failures

Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2021

2022 Q1 Disclosure of Statisics and Reports on IT System Failures

Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2022

2022 Q2 Disclosure of Statisics and Reports on IT System Failures

Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2022

Internet Banking Service Suspension Announcement

2022 Q3 Disclosure of Statisics and Reports on IT System Failures

Q3 Reporting and Disclosure of Service Quality Data of Jul-Sep 2022

2022 Q4 Disclosure of Statisics and Reports on IT System Failures

 Q4 Reporting and Disclosure of Service Quality Data of Oct-Dec 2022

 Mega ICBC PCL Foreign Exchange Disclosure 

Q1 Reporting and Disclosure of Service Quality Data of Jan-Mar 2023

2023 Q1 Disclosure of Statisics and Reports on IT System Failures

Clarify Anouncement

Q2 Reporting and Disclosure of Service Quality Data of Apr-Jun 2023

Asean Taxonomy For Sustainable Finance version 2

2023 Q2 Disclosure of Statisics and Reports on IT System Failures

2023 07.22  Internet Banking Service Suspension Announcement 

Q3 Reporting and Disclosure of Service Quality Data of  Jul-Sep 2023

2023 Q3 Disclosure of Statisics and Reports on IT System Failures

2023 10.28  Internet Banking Service Suspension Announcement 

2023 Q4 Disclosure of Statisics and Reports on IT System Failures

Mega Bank contact compliants- cyber crime

SLA for Receiving Cyber - crime compliants

Gudiance for bank customer in compliants regarding cyber crime